Veelgestelde vragen

Orders

Once your order has shipped, you will receive an email with a tracking number so you can follow your delivery.

You can request a cancellation or change within 2 hours of placing your order. Once processing has started, changes are no longer possible.

Returns

You can return or exchange items within 14 days of receiving them, provided they are unused and in their original condition and packaging.

Customers are responsible for return shipping costs, unless the return results from an error on our part, such as an incorrect or defective item.

Promotions

Yes, we regularly offer discounts and promotions. Visit our store or subscribe to our newsletter to stay updated.

Payment methods

We accept credit cards, debit cards, PayPal and other major payment platforms.

Declare withdrawal

Please fill out the following form to declare your withdrawal from the contract.